At Helen of Troy Apparel Beverly Hills, each piece is made to order.
Because of this, returns and exchanges are accepted only in limited circumstances.
Damages & Issues
Please inspect your order upon receipt.
If your item is defective, damaged, or incorrect, contact us within 30 days of delivery.
To be eligible:
All claims are reviewed before approval.
concierge@helenoftroyapparel.com
Non-Returnable Items
We do not accept returns for:
• Incorrect size selected
• Change of mind
• Custom or personalized items
• Gift cards or promotional items
• Final sale items
Because each item is produced individually upon order, it cannot be restocked or resold.
For full details, please review our complete Return Policy.
Fresh. Elegant. Timeless.
Lightweight organic cotton bucket hat with a structured high-profile crown and classic brim. Designed with a 2-panel construction, 4 embroidered eyelets for breathability, and a universal one-size fit. Embroidered with our signature crest in kelly-green with a red center.
Crafted from 100% organic cotton twill, a natural, plant-based fiber grown without harmful pesticides or synthetic fertilizers. It is biodegradable and free from microplastic release. Certified under GOTS and OEKO-TEX Standard 100, the fabric meets high standards for environmental responsibility and material safety. Produced on demand, each piece is made only when ordered—reducing overproduction and unnecessary waste.
A classic, elevated accent for everyday wear across casual, sport, and travel settings.
Perfect for outdoor activities—from sailing and farmers markets to picnics, music festivals, coffee meetups, and relaxed beach or poolside moments.
This eco-conscious organic cotton bucket hat pairs naturally with matching signature jackets, and hoodies for a clean, cohesive look.
Product Compliance (EU Customers)
Age restriction: For adults
This product meets EU requirements.
Size guide
| A (inches) | B (inches) | C (inches) | |
| One size | 24 | 3 ½ | 2 |
| A (cm) | B (cm) | C (cm) | |
| One size | 61 | 8.9 | 5 |
All Helen of Troy Apparel Beverly Hills pieces are made to order.
Production & Fulfillment
Orders are produced after purchase.
Standard fulfillment time is 2–7 business days.
Shipping
Estimated delivery is approximately 4 business days after fulfillment, depending on destination.
Free worldwide shipping on every order.
Tracking is provided once your order ships.
Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.
Additional Information
Orders are fulfilled from regional production centers to reduce delivery time and environmental impact.
For full details, please review our complete Shipping Policy.
All Helen Of Troy Apparel® Beverly Hills products are made to order. Production begins after your order has been placed and payment has been successfully processed.
Standard fulfillment time is 2–7 business days, depending on the product and current production volume.
Fulfillment times may vary during peak seasons or due to supply chain disruptions.
Average shipping time is approximately 4 business days, depending on the delivery destination.
We currently offer Free Worldwide Shipping on all orders.
Estimated delivery times are displayed during checkout and may vary depending on your location.
You will receive a tracking number once your order has shipped.
Orders are shipped to the delivery address provided at checkout.
Delivery times are estimates and cannot be guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other events beyond our reasonable control.
To reduce delivery times and environmental impact, we work with strategically located fulfillment facilities around the world.
Orders may be fulfilled from:
Approximately 78% of orders are fulfilled and delivered within the same region, helping reduce shipping times, transportation costs, and CO₂ emissions.
We are pleased to offer Free Worldwide Shipping on all Helen Of Troy Apparel® Beverly Hills orders.
Estimated delivery times are provided at checkout and may vary depending on your destination.
If the shipping address provided is incomplete or incorrect and the package is returned to our fulfillment facility, you will be responsible for any reshipment costs once the address has been corrected.
Claims for packages lost in transit must be submitted within 30 days of the estimated delivery date.
If your tracking information shows your package as delivered but you have not received it, please contact the shipping carrier directly. We cannot be responsible for packages that have been marked as delivered by the carrier.
Claims determined to be the result of our error will be resolved at our expense.
Please do not return any product without prior authorization. Unauthorized returns cannot be accepted.
We do not accept returns of sealed goods (such as face masks) for health and hygiene reasons.
We do not accept returns or exchanges for incorrect sizes ordered.
For complete details, please see our Return Policy.
We are not responsible for delays, damages, or delivery failures caused by shipping carriers, customs, natural disasters, labor strikes, or other events beyond our reasonable control.
This Shipping Policy is governed by the laws of the State of California, United States.