At Helen of Troy Apparel Beverly Hills, each piece is made to order.
Because of this, returns and exchanges are accepted only in limited circumstances.
Damages & Issues
Please inspect your order upon receipt.
If your item is defective, damaged, or incorrect, contact us within 30 days of delivery.
To be eligible:
All claims are reviewed before approval.
concierge@helenoftroyapparel.com
Non-Returnable Items
We do not accept returns for:
• Incorrect size selected
• Change of mind
• Custom or personalized items
• Gift cards or promotional items
• Final sale items
Because each item is produced individually upon order, it cannot be restocked or resold.
For full details, please review our complete Return Policy.
Timeless. Versatile. Distinct.
This classic lightweight eco-friendly bomber jacket is designed with a structured silhouette, rib-knit cuffs, hem and collar, premium YKK hardware, and a zippered utility pocket on the sleeve. Embroidered with our signature crest in grey with a black center—an elegant detail that brings heritage distinction to a timeless collectible essential.
Crafted from 100% GRS-certified recycled polyester, including both shell and lining, this jacket supports a more responsible approach to modern outerwear by reducing reliance on virgin petroleum-based materials. Recycled polyester helps reduce textile waste while supporting a gentler environmental impact. Produced on demand to reduce overproduction and unnecessary waste.
Lightweight yet structured, this eco-conscious bomber jacket is designed for layering and movement, transitioning easily from sporting events and travel to everyday city wear and relaxed evening settings.
This versatile bomber jacket will add a refined new touch to your everyday wardrobe. Pairs naturally with polos, hats, and select collections for a clean, coordinated look.
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Product Compliance & Warranty (EU Customers)
For adult use only
Meets EU safety standards
Size guide
| A (inches) | B (inches) | C (inches) | |
| XS | 27 | 19 ½ | 25 |
| S | 27 ½ | 21 | 25 ¼ |
| M | 28 | 23 | 25 ½ |
| L | 28 ½ | 25 | 25 ¾ |
| XL | 29 | 27 | 26 |
| 2XL | 29 ½ | 28 ½ | 26 ¼ |
| 3XL | 30 | 30 | 26 ½ |
| A (cm) | B (cm) | C (cm) | |
| XS | 68.6 | 49.5 | 63.5 |
| S | 69.9 | 53.3 | 64.1 |
| M | 71.1 | 58.4 | 64.8 |
| L | 72.4 | 63.5 | 65.4 |
| XL | 73.7 | 68.6 | 66 |
| 2XL | 75 | 72.4 | 66.7 |
| 3XL | 76.2 | 76.2 | 67.3 |
All Helen of Troy Apparel Beverly Hills pieces are made to order.
Production & Fulfillment
Orders are produced after purchase.
Standard fulfillment time is 2–7 business days.
Shipping
Estimated delivery is approximately 4 business days after fulfillment, depending on destination.
Shipping rates and timelines are calculated at checkout.
Tracking is provided once your order ships.
Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.
Additional Information
Orders are fulfilled from regional production centers to reduce delivery time and environmental impact.
For full details, please review our complete Shipping Policy.
Helen Of Troy Apparel Beverly Hills Shipping Policy
All Helen Of Troy Apparel Beverly Hills products are made on demand. Production begins after your order has been placed and payment has cleared.
Fulfillment
Standard fulfillment time is 2–7 business days, depending on the product and production queue.
Fulfillment timelines may vary during peak seasons or due to supply chain factors.
Shipping
Average shipping time is approximately 4 business days, depending on the delivery destination.
Shipping rates and estimated delivery times are calculated at checkout based on weight, destination, and selected service.
You will receive a tracking number once your order has shipped.
Delivery
Once an order has been fulfilled and shipped, it will be delivered to the shipping address provided at checkout.
Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs clearance, weather, or events beyond our control.
Shipping Regions & Facilities
We utilize strategically located fulfillment centers to reduce delivery times and environmental impact. Orders may be fulfilled and shipped from the following regions:
Approximately 78% of orders are delivered within the same region where they are fulfilled, reducing shipping times, costs, and CO₂ emissions.
Shipping Costs
Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
Please review all shipping costs before confirming your order.
Incorrect or Insufficient Address
If the shipping address you provide is considered insufficient by the courier, the shipment will be returned to our facility. You are responsible for reshipment costs once we confirm an updated address.
Lost or Delayed Packages
Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date.
If your order tracking shows “delivered” but you have not received it, please contact the courier directly, as we cannot be held liable for misdelivery by the carrier.
Claims deemed an error on our part will be covered at our expense.
Return Shipping (Overview)
Do not return products without prior authorization. Unauthorized returns will not be accepted.
We do not accept returns of sealed goods (such as face masks) for health and hygiene reasons.
We do not accept returns or exchanges for wrong size ordered.
For full details, please see our Return Policy.
Force Majeure Disclaimer
We are not responsible for delays, damages, or delivery failures caused by carriers, customs, natural disasters, labor strikes, or other events beyond our reasonable control.
Governing Law
This Shipping Policy is governed by the laws of [Cyprus / California, USA], and any disputes arising hereunder shall be resolved in the courts of [Limassol, Cyprus / Los Angeles County, California].
📩 For all shipping questions, please contact us at: concierge@helenoftroyapparel.com