Classic Cotton Polo | Embroidered Black Crest With Gold Center (Women's)

At Helen of Troy Apparel Beverly Hills, each piece is made to order.
Because of this, returns and exchanges are accepted only in limited circumstances.

Damages & Issues
Please inspect your order upon receipt.
If your item is defective, damaged, or incorrect, contact us within 30 days of delivery.

To be eligible:

• Item must be unworn, unused, with
• tags, and in original packaging
• Proof of purchase is required
• Clear photos of the issue must be provided

All claims are reviewed before approval.
concierge@helenoftroyapparel.com

Non-Returnable Items

We do not accept returns for:
• Incorrect size selected
• Change of mind
• Custom or personalized items
• Gift cards or promotional items
• Final sale items

Because each item is produced individually upon order, it cannot be restocked or resold.

For full details, please review our complete Return Policy.

Classic. Refined. Essential.

This premium cotton polo features a structured pique fabric that holds its shape while remaining breathable and comfortable. Designed with a classic fit, ribbed collar, and tone-on-tone 3-button placket, it delivers a clean, polished look with ease of movement. Our signature crest—embroidered in deep black with a gold center—anchors the design with a defined, elevated finish.

Crafted from 100% combed ring-spun cotton, this polo is made using longer, stronger fibers that create a softer, more durable fabric. The result is a smooth surface that holds embroidery with precision while maintaining its structure over time. Natural cotton fibers allow breathability without releasing microplastics, supporting a more responsible material choice for everyday wear.

Mid-weight and breathable, this polo is worn across sport, travel, and leisure wear. From golf and tennis to travel days, social settings, and leisurely moments, it maintains a composed appearance while remaining comfortable throughout the day.

• 100% combed ring-spun cotton
• Grey Melange color is 85% cotton, 15% viscose
• Fabric weight: 6.2 oz./yd.² (210 g/m²)Classic fit
• Ribbed collarTone-on-tone 3-button placket
• Straight hem with side slits
• Spare button on the inside seam
• Blank product sourced from Bangladesh

Product Compliance (EU Customers)


Age restriction: For adults


This product meets EU REACH requirements.

Size guide

All Helen of Troy Apparel Beverly Hills pieces are made to order.

Production & Fulfillment
Orders are produced after purchase.
Standard fulfillment time is 2–7 business days.

Shipping
Estimated delivery is approximately 4 business days after fulfillment, depending on destination.
Shipping rates and timelines are calculated at checkout.
Tracking is provided once your order ships.

Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.

Additional Information
Orders are fulfilled from regional production centers to reduce delivery time and environmental impact.

For full details, please review our complete Shipping Policy.

Helen Of Troy Apparel Beverly Hills Shipping Policy

All Helen Of Troy Apparel Beverly Hills products are made on demand. Production begins after your order has been placed and payment has cleared.
Fulfillment

Standard fulfillment time is 2–7 business days, depending on the product and production queue.
 

Fulfillment timelines may vary during peak seasons or due to supply chain factors.
 
Shipping

Average shipping time is approximately 4 business days, depending on the delivery destination.
 

Shipping rates and estimated delivery times are calculated at checkout based on weight, destination, and selected service.
 

You will receive a tracking number once your order has shipped.
 

Delivery
Once an order has been fulfilled and shipped, it will be delivered to the shipping address provided at checkout.
 

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs clearance, weather, or events beyond our control.
 

Shipping Regions & Facilities
We utilize strategically located fulfillment centers to reduce delivery times and environmental impact. Orders may be fulfilled and shipped from the following regions:

• United States (Charlotte, NC & Los Angeles, CA)
 
• Canada
 
• Mexico
 
• European Union (Latvia, Spain)
 
• Australia & Japan (via fulfillment partners)
 

Approximately 78% of orders are delivered within the same region where they are fulfilled, reducing shipping times, costs, and CO₂ emissions.

Shipping Costs
Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
 

Please review all shipping costs before confirming your order.
 
Incorrect or Insufficient Address

If the shipping address you provide is considered insufficient by the courier, the shipment will be returned to our facility. You are responsible for reshipment costs once we confirm an updated address.

Lost or Delayed Packages
Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date.


If your order tracking shows “delivered” but you have not received it, please contact the courier directly, as we cannot be held liable for misdelivery by the carrier.
 
Claims deemed an error on our part will be covered at our expense.
 

Return Shipping (Overview)
Do not return products without prior authorization. Unauthorized returns will not be accepted.
 

We do not accept returns of sealed goods (such as face masks) for health and hygiene reasons.
 

We do not accept returns or exchanges for wrong size ordered.
 

For full details, please see our Return Policy.

Force Majeure Disclaimer
We are not responsible for delays, damages, or delivery failures caused by carriers, customs, natural disasters, labor strikes, or other events beyond our reasonable control.

Governing Law
This Shipping Policy is governed by the laws of [Cyprus / California, USA], and any disputes arising hereunder shall be resolved in the courts of [Limassol, Cyprus / Los Angeles County, California].


📩 For all shipping questions, please contact us at: concierge@helenoftroyapparel.com